Our refund policy:
At OnlineDivorce (“Company”), we care about our customers and stand by the quality of our services - so we’ll refund our fees within the first 30 days of purchase if you're unhappy with our services. Call or email us and we'll process your refund.
What it doesn't cover:
Company provides significant services beyond the generation of your forms. Answers to common questions, filing instructions, and customer care provided during the process of using our site are just some of the valuable services we provide. For this reason, we unfortunately cannot grant a refund in cases where a customer has accessed our post-purchase services, including our post-purchase questionnaires, forms, instructions, and customer care center, unless there’s a flaw in our underlying documents. In addition, we cannot guarantee that a customer's spouse will sign the documents. If you have not accessed any of our post-purchase services, however, you can request a refund within 30 days of purchase.